Sports Therapists are here to understand all your needs! We help you to take care of your body by performing hands-on therapy and providing correct exercises. We will work with you to prevent, diagnose, treat, and manage any injuries (sport or non-sport related) to ensure you are performing at your best daily! Having an active approach to injury and recovery is important.
Got a question? No problem. Look to see if we've answered it. If you don’t see your question here, send us a message and we’ll get back to you as soon as possible.
What is your cancellation policy?Cancellations made within 24 hours of the appointment and missed appointments will be asked to pay in full. If appointments are repeatedly missed, full payment up-front will be required for the next booking. Same day cancellations are not refundable or transferable to future appointments. Must be given at-least 24 hours cancellation notice for your deposit to be credited towards future appointments.
Is Reactive covered by my insurance?Sports Therapy services is currently covered by Moon Gate, BF&M, CG and Argus Insurance.
How many sessions do I need?After your initial assessment, we will provide you with a recommendation based on your need. The majority of our clients come in to either fix their pain, recover from injuries, or tune-up their bodies as part of their monthly routine.
What do I need to bring for my session?Please bring comfortable athletic clothing for your treatment session. We ask that you wear shorts during your session, especially if it's a lower body injury or massage.
How long is a session?Your first session and treatment lasts one hour. Follow up visits are either 30 or 60 minutes depending on your preference and your therapist's recommendation.
What are your business hours?Reactive is a small part time business operating on flexible hours Monday to Friday. Weekend appointments available on request.
How do I pay for the service?At the moment, payment can be made by bank transfer. An invoice will be sent after each session.
Sports Therapy Initial Consultation and Treatment
We provide treatment to reduce pain, prevent and manage injuries or dysfunctions, and help you recover faster. Your initial session includes a full assessment, report of findings, treatment plan, and first treatment (if applicable).
PLEASE NOTE: ALL new clients visiting the clinic for an injury, are required to book this service for their first appointment to allow for a thorough assessment before treatment. Please allow up to an hour for your appointment.
Get a head start to recovery! Whether you play sports or go to the gym, you can customize a sports massage to fit your busy active lifestyle. An active sports recovery massage is a highly effective method using various techniques including trigger point therapy, friction, and active stretching to release any tension of overused, tight, and stressed muscles.
Injury Rehabilitation and Prevention
Sometimes changes to your lifestyle or training program is enough to make a difference and get you on the road to recovery. Our goal is to keep you active during treatment and design a personalized rehabilitation program for you.
Pain, soreness, or injury in muscles, tendons, or ligaments can limit your daily lifestyle or fitness routine. K-tape is designed to be beneficial for the treatment, management, and the prevention of injuries, and performance enhancement.
At Reactive, we provide cupping therapy to relieve tension and promote muscle recovery. Cupping is an alternative therapy that involves placing cups on the skin to create suction. The suction encourages circulation, alleviates scar tissue and adhesions, increases range of motion and mobility, relieves pain, and encourages tissues to release toxins.